Reach out to prospective candidates (students, graduates, and working professionals) to explain program details, curriculum structure, eligibility, and career prospects.
- Lead Management: Handle inbound inquiries and make outbound calls to leads generated through digital marketing campaigns, website inquiries, and events.
- Follow-up &
- Conversion:
Build and maintain strong relationships with prospective students and parents through structured follow-ups via phone calls, WhatsApp, and email to drive enrollments.
- Fee Structure &
- Financial Advising:
Guide students on course fee structures, installment/EMI plans, discounts, and admission procedures.
- Pipeline &
- CRM Management:
Maintain daily logs of student interactions, update call statuses, and manage lead pipelines using CRM tools and Excel sheets.
- Target Achievement: Consistently meet monthly and quarterly enrollment and sales targets.
Requirements &
- Qualifications
- Education: Bachelor’s degree in any discipline (Business, Commerce, Communications, or related fields preferred).
- Experience: Minimum 1 year of experience in telecalling, inside sales, academic counseling, or customer support.
- Languages: Fluency in English and Malayalam.
- Communication Skills: Excellent verbal, listening, and interpersonal skills with a persuasive, client-focused approach.
- Tech Savvy: Basic working knowledge of MS Office (Excel/Word) and familiarity with CRM/telephony tools is a plus.
Benefits
- Performance-based sales incentives and bonuses
- Clear growth opportunities and promotion pathways within the sales/admission department