Company Description Infinity Education – Miles Ahead is a fast-growing education and EdTech organization dedicated to helping students and working professionals make informed decisions about higher education and career advancement. Founded by Neeraj Madaan, the company operates at the intersection of education, career counselling, admissions, and professional development, guiding learners through the entire admissions journey.

Infinity

Education emphasizes that education should lead to better opportunities, stronger careers, and sustainable professional growth. With a growing presence in Gurugram and Jaipur, the organization aims to make higher education more accessible, career-focused, and aligned with future workforce needs.

Role Description This is a full-time, in office Sales and Support role based in Noida. The role involves engaging with prospective students and working professionals, explaining Infinity Education’s services, and guiding them through program options and admission processes. The team member will handle inbound and outbound calls, respond to queries via email and messaging platforms, and provide timely and accurate customer support.

Daily responsibilities include maintaining records in CRM systems, following up with leads,



assisting with enrollment documentation, and coordinating with internal teams to ensure smooth service delivery. The role also includes participating in training sessions, sharing feedback from learners, and contributing to continuous improvement of sales and support processes.

Qualifications

- Strong Communication and Customer Service skills, with the ability to explain complex information clearly and build trust with learners and families.
- Proven Sales experience, with the ability to meet targets, convert leads, and manage a structured follow-up process.
- Exposure to Sales Management and Training, including coordinating with teams, supporting performance improvement, and sharing best practices.
- Comfort with basic computer applications, CRM tools, and online communication platforms.
- Bachelor’s degree in any discipline; background in education, counselling, or business is an advantage.

- Prior experience in EdTech, education counselling, or service-based sales is beneficial.
- Ability to work on-site in Noida, manage a fast-paced workload, and maintain a learner-centric, ethical approach to sales and support.

📌 sales and support (Noida)
🏢 Infinity Education Miles Ahead
📍 Noida