We are looking for for Sales & Support Engineer who will manage Dealer & Customer grievance.

Objective 1: Sales Activities, service camps,Daily Visit counts & visit Target Adherance

Key Results : Drive sales campaigning, daily visits across assigned territories.

- Achieve monthly & quarterly targets of regular visit and service camps • Inform regarding challenges and issues regarding service /grievances Objective 2 : Dealer/Customer Management

Key Results : Manage and strengthen relationships with OEM distributors, sub-dealers, and key retailers.

- Ensure optimal stock availability and correct product mix at distributor and retail level.
- Close track with dealer sales team, service team to resolve OEM partner issues to ensure smooth sales movement.

Objective 3: Product Understanding, Visibility & Market Coverage

Key Results: Execute plans, outlet coverage, and market visits as per norms.

- Ensure product visibility, merchandising, and POS compliance.




- Drive customer satisfaction, complaint resolution,timely dispatch,pendancy & grievances management.

Objective 4: Scheme & Promotion Implementation Market Intelligence & Reporting

Key Results :Collect and share market intelligence on competition, pricing, and recent launches.

- Track secondary sales data, warehose modelwise stock levels, and outlet performance.
- Maintain 100% accurate and timely reporting in CRM/SFA systems.
- Provide weekly and monthly visits forecasts
- Provide weekly and monthly forecasts.Implement company sales schemes, trade promotions, and visibility programs.
- Ensure proper communication and execution of schemes .
- Monitor scheme effectiveness and provide market feedback.
- Prevent scheme misuse or leakages.

📌 Sales and Service Support - AM/Sr. Executive (Kolkata)
🏢 Eastman Auto u0026 Power
📍 Kolkata