Sales and Service Support - Executive (Ahmedabad)

Sales and Service Support - Executive (Ahmedabad)

22 Oct
|
Eastman Auto u0026 Power
|
Ahmedabad

22 Oct

Eastman Auto u0026 Power

Ahmedabad

Objective 1: Ensure timely and effective resolution of Lead & Lithium battery grievances

Objective 2: Provide strong in office technical support at Atul Auto Bhalya Plant

Objective 3: Improve coordination between Eastman and Atul Auto teams

Objective 4: Maintain high customer and stakeholder satisfaction

Key Results

Resolve 80% of grievances within defined TAT (Turnaround Time)

Reduce repeat grievances

Maintain 100% documentation of grievances

Key Results

Provide daily technical assistance to production, quality, and service teams

Attend 100% critical battery-related issues on priority

Ensure zero production stoppage due to unresolved battery issues

Key Results

Conduct weekly coordination meetings with Atul Auto Team

Share monthly grievance and performance reports with Eastman & Atul Auto

Ensure 100% compliance with Eastman technical guidelines

Act as single point of contact for battery-related technical communication

Key Results

Achieve customer satisfaction

Receive positive feedback from Atul Auto plant & quality teams

Close all escalations with proper RCA and CAPA

📌 Sales and Service Support - Executive (Ahmedabad)
🏢 Eastman Auto u0026 Power
📍 Ahmedabad

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: sales and service support - executive (ahmedabad) / ahmedabad

Subscribe to this job alert:

Get the latest job offers by email for: sales and service support - executive (ahmedabad) / ahmedabad