ROLE PURPOSE

Own the guest experience beyond the room — designing and running a daily programme of nature, cultural, family and couple experiences that make a Ranakpur stay memorable, shareable and commercially rewarding. The role turns the property's setting in the Aravallis into signature, revenue-generating experiences.

KEY RESPONSIBILITIES

Guest Engagement & Programming

▪ Build and run the daily and weekly activity calendar across morning, afternoon and evening — balanced so multi-night guests never repeat the same day.

▪ Host and lead nature, naturalist and cultural experiences (safaris, nature walks, bird watching, folk evenings) and drive guest participation.

Activity Operations & Safety

▪ Plan scheduling, staff allocation, equipment readiness and safety checks; brief guests before every activity.

▪ Maintain the activity inventory — equipment, games, sports items and kits — in ready, safe condition.

Revenue & Vendor Management

▪ Develop paid and premium experiential revenue; classify experiences as complimentary, paid, premium or on-request.

▪ Source and manage vendors (safari operators, folk artists, dhol, guides) on cost,



quality and guest safety.

Experience Development & Reporting

▪ Continuously create property-specific, local, seasonal and couple/family experiences rooted in Ranakpur & Rajasthan.

▪ Maintain the daily recreation MIS and a monthly performance dashboard for management.

WHAT WE'RE LOOKING FOR

▪ Education: Graduate — Hospitality, Tourism or related field preferred.

▪ Experience: 3–5 years in resort recreation / guest experience, ideally with naturalist or adventure exposure.

▪ Skills: Activity hosting, vendor coordination, outdoor safety awareness, PMS/POS & MS Office.

▪ Attributes: Energetic host, strong communicator, creative programmer, safety-conscious.

HOW SUCCESS IS MEASURED (KPIS)

● Guest participation %

● Activity revenue & RevPAR contribution

● Guest experience feedback

● Number of activities conducted

● Activity utilisation

● Safety & SOP compliance

● Cost per activity

● Vendor performance

● Recent experiences launched

● Repeat & referral contribution

📌 Recreation Manager (Pali)
🏢 Moustache
📍 Pali