We are ooking for a friendly, motivated, and responsible Receptionist Trainee to join our team. This chance is ideal for freshers who want to gain practical experience in hospital reception, patient coordination, appointment scheduling, and front-office administration.
Key Responsibilities
- Welcome and assist patients and visitors in a professional manner.
- Handle patient registration and appointment scheduling.
- Manage incoming phone calls and patient enquiries.
- Coordinate patient appointments with doctors and other departments.
- Guide patients to consultation rooms, laboratory, pharmacy, and other hospital facilities.
- Assist with billing, payment coordination, and basic computer data entry.
- Maintain patient records and ensure accurate documentation.
- Coordinate with the insurance, nursing, laboratory, pharmacy, and billing departments.
- Maintain cleanliness and organization at the reception desk.
- Provide courteous and timely assistance to patients and bystanders.
- Follow hospital policies and maintain patient confidentiality.
Eligibility Criteria
- Freshers are welcome to apply.
- Plus Two / Any Degree preferred.
- Basic computer knowledge is required.
- Good communication and interpersonal skills.
- Basic English communication is preferred.
- Friendly attitude, patience, punctuality, and willingness to learn.
- Candidates with hospital administration or front-office training will have an added advantage.
Training Benefits
- Practical training in hospital front-office operations.
- Experience in patient registration and appointment management.
- Exposure to hospital billing and departmental coordination.
- Opportunity to develop communication and customer service skills.
- Opportunity for future employment based on performance and hospital requirements.