JOB SUMMARY: Is responsible for productivity of the Defence Unit and for recruitment and development of Rakshak Manager, Rakshak Officers.
KEY RESPONSIBILITIES
Facilitate creation of effective distribution of officer rakshak as per yearly goal sheet.
To meet the revenue targets for the Defence Unit
To track the productivity measures as per the GPA : Premium per agent , case rate , persistency, Paid cases per agent , YTD appointments , Retention Rate and annual FYP standards.
To identify ,interview and select recent Rakshak managers
Adhere to Rakshak Manager linked sales and service standards
Conduct weekly performance review (PRP) for Rakshak managers
To ensure retention of Rakshak Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
To conduct regular Audits on Defence Activities
Help Rakshak Managers in maximizing business from a given Defence Unit/Establishment
Supervise the activity plan of Rakshak managers,
officer rakshak’s & agents to ensure that these are fulfilled as per the desired standards
To ensure that all Rakshak managers, officer rakshak’s and Agents under supervision perform as per the company’s rules and regulations