Oracle CX - CPQ/Field Service/Subscription Management

Exp-7-13 years

Work location- Bangalore

Responsibilities

- The role focuses on ensuring system stability, managing incidents and enhancements, supporting business users, and leading L2/L3 production support activities. The candidate will work closely with sales operations, IT teams, and integration teams to maintain and optimize the Oracle CPQ platform
- Work on end-to-end implementation of Oracle CX solutions across customer experience transformation programs.
- Configure, customise, and support Oracle CX modules based on business and process needs.
- Establish and manage integrations with enterprise systems like Microsoft CRM, Oracle Fusion Cloud, and ERP platforms
- Support testing, deployment, post-production activities, and ongoing system enhancements.
- Provide technical support, troubleshoot CPQ application issues, and resolve production incidents promptly
- Lead technical discussions, offer guidance to junior team members, and actively participate in testing cycles and deployment activities




- Troubleshoot application and integration issues and collaborate with cross-functional teams for successful delivery.

Requirements

- 7 to 10+ years of experience in Oracle CX techno-functional consulting, with strong implementation background
- Hands-on experience in Oracle CX modules such as Oracle CPQ Cloud, Subscription Management Cloud, Fusion Service Cloud, Oracle Field Service Cloud
- Strong techno-functional expertise, including requirement analysis, solution design, configuration, and support
- Excellent communication skills to gather requirements and lead technical discussions
- Prior experience in testing, deployment, and post-deployment support activities
- Experience integrating Oracle CX solutions with other enterprise systems and platforms.
- Exposure to large-scale customer experience transformation or digital service programs.
- Solid communication and stakeholder management skills in delivery-oriented environments.
- Ability to work effectively in fast-paced implementation and support projects.

Skills: Oracle CX , Oracle CPQ , Integration

📌 Oracle CX -CPQ Lead (Bengaluru)
🏢 Value Vision
📍 Bengaluru