- Operations InternObjective

Detail-oriented and process-driven graduate seeking a role as a crm & Operations Associate in a quick-growing D2C environment. Eager to apply analytical thinking, cross-team coordination, and customer-first problem-solving to streamline daily operations and enhance end-to-end customer experience.

Education

Bachelor’s Degree or Above - Fresher (0 - 1Yr)

Experience

CRM & Operations Intern

Supported daily order-to-delivery workflow—confirmation, dispatch coordination, tracking, and customer communication—to ensure timely fulfillment.

- Assisted in managing post-purchase experience: feedback collection, replacement requests, and nps reporting.
- Maintained and analyzed crm dashboards to extract insights on order status, repeat purchase behavior, and service bottlenecks.
- Collaborated with production and logistics teams to align product availability with marketing and drop schedules.




- Tracked pre- and post-production timelines to ensure product samples and bulk deliveries met internal deadlines.
- Contributed to both b2b and b2c operations—managing partner orders, invoicing, and inventory handovers.

Skills

- CRM tools: shopify, klaviyo, google sheets, excel, notion
- Operations: inventory management, shipping coordination, order tracking, vendor follow-up
- Data & reporting: basic analytics, dashboard maintenance, insight generation
- Communication: cross-functional collaboration, vendor and customer liaison
- Soft: reliability, structure, proactive ownership
- Built basic crm report templates to track purchase funnel drop-offs and reorder trends.
- assisted in coordinating production runs for seasonal collection drops, aligning design, sampling, and dispatch calendars.

Interests

- consumer brands · process automation · product logistics · customer experience design

📌 Operations and CRM - Intern (Bengaluru)
🏢 NOTDEFINED.
📍 Bengaluru