We are seeking a dynamic and experienced Partnerships and Alliances Manager to join our team and drive our strategic partnerships and alliances in the lending industry to drive Visibility, Growth Business.
The ideal candidate should have 5 to 8 years of relevant experience, with a strong track record of building and managing partnerships across various domains, including marketing, business, and influencers.
Key Responsibilities:
Identifying and on boarding of new partners for business enhancement.
Geeting existing and current partners to generate leads and ensure partner customers are able to compelte the DIY journey.
Ensure to meet the topline and bottom line target numbers.
Coordination with middle ware providers to ensure smooth day to day disbursal of cases.
Portfolio management of cases sourced thru designated partners.
Ensuring smooth disbursement process and resolution of discrepancies within agreed TAT.
Ensuring timely payments of Partner Invoice and following up with Partner for FLDG Claims.
Handling customer escalations received at customer support centres and providing resolution by arranging feedback from Fintech Partners/internal approvals if any.
Co-coordinating with Fintech Partners and COPS for POS reconciliation and tracking closures/cancellation.
Publishing business MIS internally and with Fintech Partners on daily basis.
Regularly monitoring the pendency’s, getting them resolved to ensure timely disbursements and identifying the gaps and train the partners to avoid repeated errors.