Job Title / Designation: Manager – HR Operations (AI Team)

Qualification: Bachelor’s degree

Reporting To: Programme Director, AI Team, NeGD, working in close coordination with the HR Division, NeGD

Nature of Role: Individual contributor

Overview

- The Manager (HR Operations) will manage HR operations for NeGD’s AI team covering the full employee lifecycle for directly engaged staff and for specialist manpower deployed through empanelled agencies. This role will work in close coordination with NeGD’s HR Division.
- The AI team is being built rapidly and competes for scarce technical talent. The position requires a hands-on, process-oriented HR qualified who can run high-volume technical recruitment with speed and rigour, maintain accurate records, and ensure that every HR action complies with NeGD policies and government procedures.

Roles and Responsibilities

Recruitment and Selection

- Manage end-to-end recruitment coordination for AI team roles across all channels, including direct advertisement, job portals, and empanelled agencies, with consolidation, de-duplication and tracking of applications
- Coordinate screening, technical assessments and interview panels, schedule interviews, and prepare selection documentation and panel records
- Conduct background, reference and credential verification, covering identity, qualifications, employment history, and flag discrepancies for review
- Handle candidate data in compliance with the Digital Personal Data Protection Act, 2023

Agency Manpower

- Coordinate with empanelled agencies on nomination of candidates against approved role requirements and rate cards, and on deployment, replacement and exit of resources
- Verify monthly attendance and deployment records of agency resources,



and provide inputs to the Procurement & Finance Manager for verification of agency invoices against agreed rate cards

Onboarding, Employee Lifecycle and Exits
- Manage joining formalities, induction and onboarding, including coordination with IT and Administration for system access, devices, accounts and workspace
- Maintain contract, probation and renewal trackers, and initiate extensions, renewals and performance reviews in time
- Manage exit formalities, including revocation of access and handover of work
- Administer attendance and leave for the team, and provide timely payroll inputs to NeGD HR

Coordination with NeGD HR
- Prepare HR notes, approval drafts, office orders, offer and engagement letters, and extension and relieving letters for processing through NeGD HR
- Ensure all HR actions follow NeGD HR policies, the delegation of powers and government procedures, and keep NeGD HR records and HRMIS up to date for the AI team

Records, MIS and Compliance

- Maintain employee master data, manpower and vacancy trackers, and recruitment pipeline dashboards for the AI team
- Prepare periodic MIS reports on hiring status, time to hire, attrition, contract expiries and agency deployment for the Programme Director
- Maintain HR records for audit, RTI, parliamentary questions and internal review
- Handle employee queries and grievances promptly and with discretion

Experience Criteria





- Minimum 6 years of relevant experience in HR operations, recruitment coordination, employee lifecycle management, HR documentation or payroll coordination, including at least 3 years supporting recruitment for technology, product or engineering roles

Required Skills

- Strong understanding of end-to-end recruitment and employee lifecycle processes
- Experience running high-volume recruitment pipelines across multiple sourcing channels, with accurate tracking and reporting
- Experience in background, reference and credential verification
- Good working knowledge of MS Excel (including pivot tables and lookups), Word, PowerPoint, applicant tracking systems and digital HR tools
- Strong drafting skills for official correspondence, HR notes and letters
- Ability to work independently as an individual contributor and to coordinate with multiple stakeholders against tight timelines
- High attention to detail, integrity, confidentiality and service orientation

Desirable Requirements

- MBA / PGDM / Master’s degree in HR, Personnel Management, Public Administration or a related discipline
- Familiarity with technical hiring in AI/ML, data and software engineering, including common role titles, skills and assessment methods
- Experience with applicant tracking systems, HRMIS, HR analytics or automation of HR workflows
- Experience in government organisations, autonomous bodies, PSUs or large technology programmes
- Familiarity with contractual staffing, manpower agency coordination, rate-card-based engagements, government procedures and audit requirements
- Working knowledge of the Digital Personal Data Protection Act, 2023 as it applies to candidate and employee data

📌 Manager – HR Operations (New Delhi)
🏢 National e Governance Division
📍 New Delhi