Job Summary To assist in employee training, sales call monitoring, skill enhancement, and employee engagement activities to improve employee performance and development.
Key Responsibilities
- Assist in conducting training sessions to improve employees’ communication, sales, and customer-handling skills.
- Support training programs for new joiners and existing employees, mainly in the Sales Department.
- Monitor sales calls and provide feedback to employees for improvement.
- Identify skill gaps and assist in conducting refresher training sessions.
- Maintain training records, call monitoring reports, and employee feedback.
- Assist the HR team in organizing employee engagement activities and events.
- Perform other related duties assigned by the reporting manager.
Qualifications
- Graduate in Human Resources, Business Administration, or a related field is preferred..
- Freshers are welcome to apply.
- Good communication and presentation skills.
- Valuable knowledge of MS Office, especially Excel and PowerPoint.
- Basic knowledge of AI tools such as Claude for content creation and training material preparation will be an added advantage.
- Willingness to learn and develop training and coaching skills.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Learning and Development Associate (Mangalore)
🏢 Nuon connect private
📍 Mangalore
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