As a Lead Management Tele Caller at Eastman Auto & Power Ltd, you will be responsible for engaging with potential customers through phone calls to generate leads and drive sales. Your primary focus will be to identify customer needs, provide information about our products, and convert inquiries into sales opportunities. You will collaborate with the sales and marketing teams to develop strategies to maximize outreach and improve conversion rates.

Responsibilities

- Make outbound calls to potential customers to introduce the company's products and services.
- Follow up on leads generated through various marketing channels.
- Maintain detailed records of customer interactions and lead progress in the CRM system.
- Address customer inquiries, provide product information, and resolve any issues that may arise.




- Work toward achieving monthly and quarterly targets for lead generation and sales.
- Collaborate with team members to optimize telecalling strategies and improve overall performance.
- Prepare reports on call activity, lead conversions, and customer feedback for management review.

Skills Required

- Excellent communication and interpersonal skills.
- Robust persuasive and negotiation skills.
- Ability to handle objections and facilitate effective conversations.
- Time management and organizational skills to manage multiple leads simultaneously.
- Basic understanding of sales processes and techniques.
- Proficiency in using CRM software and Microsoft Office Suite.

📌 Lead Management: Pre Sales (Gurugram)
🏢 Eastman Auto u0026 Power
📍 Gurugram