Key Skills: 2+ years supporting Oracle Siebel CRM applications in a production environment.
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Responsibilities for SN Oracle Siebel CRM-POS Support Engineer:
- 2+ years supporting Oracle Siebel CRM applications in a production workplace.
- Provide L2/L3 production support for Oracle Siebel CRM/POS System
- Troubleshoot incidents, perform root cause analysis, and resolve application issues within SLA targets.
- Monitor application health, integrations, workflows, and batch processes.
- Support releases, deployments, testing, and production validation activities.
- Coordinate with business users, service desk, infrastructure, and vendor teams to resolve issues.
- Maintain operational documentation, knowledge articles, and support procedures.
- Identify recurring issues and recommend process or system improvements.
- Develop and support integrations with enterprise systems, eCommerce platforms, and POS solutions.
📌 Junior Siebel Support Engineer (Hyderabad)
🏢 Datavail
📍 Hyderabad
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