- Bachelor’s degree in Computer Science, IT, or related field with 2–4 years of IT support/asset management experience.
- Strong knowledge of MDM tools, antivirus solutions, IT compliance, and hands-on experience with

Windows, macOS, Linux, and common applications.

- Excellent troubleshooting, analytical, and communication skills with the ability to manage multiple priorities independently.
- Experience with ticketing systems (Jira, Freshservice, ServiceNow) and familiarity with Active Directory and user management.
- Basic understanding of networking (LAN/Wi-Fi, IP, VPN) and knowledge of ITIL processes like Incident,

Change, and Asset Management.

- Maintain and update the complete IT asset inventory, including lifecycle tracking from procurement to decommissioning.
- Conduct regular physical asset verification, reconciliation,



and coordinate with procurement/finance for tagging, disposal, and audits.
- Manage all user devices through MDM, ensuring policy enforcement, updates, and security compliance.
- Monitor antivirus, patching, and endpoint security; assist with vulnerability management and VPN/Sophos

Firewall (valuable to have).

- Provide L1/L2 desktop support for Windows, macOS, and basic Linux, including installation, configuration,

and troubleshooting.

- Resolve common IT issues (hardware, software, network, email, VPN) and escalate critical incidents when required.
- Maintain IT documentation and ensure compliance with security standards, data protection policies, and audit requirements.

📌 IT Admin (Bengaluru)
🏢 Snapmint Credit Advisory
📍 Bengaluru