Position Overview:

We are seeking a seasoned and dynamic Global Benefits Administrator with extensive experience in managing benefits programs across multiple regions, including Europe, the United Kingdom, Africa, Southeast Asia, the Middle East, and Latin America . The ideal candidate will have a proven track record of stakeholder and vendor management and the ability to effectively engage with global teams.

Key Responsibilities:

1.Global Benefits Administration:

- Oversee and manage employee benefits programs across multiple regions, ensuring compliance with local regulations and company policies.
- Collaborate with teams to administer various benefits
- Experience in payroll processing, claims & vendor file SFTP
- Experience in Pension enrollments and updates
- Experience in wellness benefits and group health insurance and medical benefits
- Experience in pre and post pension payroll and active payroll checks
- Experience in supplier invoicing collaboration with finance teams

2.Stakeholder and Vendor Management: • Serve as the primary point of contact for vendors, ensuring service delivery aligns with agreed SLAs.

- Build and maintain robust relationships with internal stakeholders, including HR business partners, finance teams, and leadership.

3.Employee Engagement and Communication:

• Lead onboarding sessions to educate employees about benefits programs.

- Conduct monthly meetings with employees, vendors, and clients to address issues, share updates, and drive alignment.

4.Tool and Technology Expertise:

• Manage and utilize tools such as Darwin, Workday, and ServiceNow for benefits administration, reporting, and analytics.

- Ensure data integrity and accuracy in all platforms.

5.Operational Excellence:





• Flexible to work with global teams, ensuring availability for urgent matters across time zones.

- Proactively resolve issues related to benefits administration with a focus on employee satisfaction.

Experience:

- 5–6 years of hands-on experience in global benefits administration, managing diverse geographies.
- Language Proficiency: Native-level fluency in English (both verbal and written).
- Knowledge of any regional language (e.g., Spanish, French, Arabic) is an added advantage.
- Experience in payroll processing, claims & vendor file SFTP
- Experience in Pension enrollments and updates
- Experience in wellness benefits and group health insurance and medical benefits
- Experience in pre and post pension payroll and active payroll checks
- Experience in supplier invoicing collaboration with finance teams

Skills:

- Exceptional stakeholder and vendor management skills.
- Strong personality with the ability to lead sessions and confidently address diverse audiences.
- Proficient in Darwin, Workday, and ServiceNow tools.
- SLA & KPI Adherence
- Process Improvement and Compliance
- Excellent Communication and Analytical Skills

Flexibility:

- Willingness to work in a shift dependent on geography/region coverage requirements across a 24-hour * 7 service delivery

Preferred Attributes:

- Knowledge of local benefits policies and labor laws in the specified regions.
- Robust analytical and problem-solving skills.
- A proactive approach to improving processes and enhancing employee experience.

Working Conditions:

- Work Shift will be dependent on geography/region coverage requirements across a 24-hour * 7 service delivery
- Work from Office (No work from home)
- Agile to extended work hours when needed to meet deadlines without prompting.

📌 International Global Benefits (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai