Job highlights

- This is a high-visibility role: what you build ships directly inside the product experience for a global customer base
- Mastery in English language (both spoken and written) with the ability to pass a standard written English proficiency exam
- Advanced knowledge of instructional design and adult learning principles such as ADDIE, SAM, Agile, LLAMA, etc.
- Ability to partner with stakeholders to understand and synthesize complex ERP business processes into effective, in-context learning assets
- Excellent content development and writing skills, with the ability to write transparent, concise in-app guidance (walkthroughs, tooltips, task lists) as well as traditional learning materials
- Demonstrated ability to adopt and utilize modern technologies and tools effectively, including Digital Adoption Platforms
- Highly organized with excellent time management skills, ensuring timely completion of projects
- Self-motivated with the ability to work independently and take initiative to drive projects forward to completion
- Flexibility to overlap work hours with US business hours to succeed in a virtual global team environment
- Design and develop standard IAA content - walkthroughs, tooltips, smart tips, task lists, and other in-app guidance - packaged and shipped with Infors Digital Adoption Platform for CloudSuite ERP products
- Collaborate with SMEs to identify and acquire product content and knowledge through active listening and source material review
- Understand, organize, and integrate CloudSuite ERP product and process information to design in-app guidance that is accurate, concise, and aligned to real user workflows
- Build content directly within the IAA/DAP authoring environment, along with other course authoring tools as needed
- Apply DAP and in-app guidance best practices - including content sequencing, contextual triggering, and minimizing disruption to the users workflow - to maximize adoption and usability




- Learn and develop additional skills as needed, including new tools, current design approaches, and evolving DAP capabilities
- Complete project management tasks such as updating Jira stories, scheduling, and submitting content for review
- Work closely with SMEs and partner with other departments, including product development and engineering, to gather content and ensure technical accuracy of in-app guidance across CloudSuite modules
- Track and report progress on standard content development projects to senior management, identifying risks or delays and proposing solutions
- Ensure the quality of IAA content through thorough review, testing within the live application, and feedback processes
- By participating in onboarding and continuous education and enablement, become a Subject Matter Expert for the assigned Infor CloudSuite, ultimately achieving and maintaining Infor Certified Professional status

Our team thrives on creativity, technology, and collaboration. We are currently looking to expand our learning product development team and are seeking a dynamic and experienced Senior Learning Designer to join us in crafting exceptional learning experiences for Infors Digital Adoption Platform (DAP), the Infor Adoption Accelerator (IAA). In this role, you will design and build the standard, out-of-the-box content that is packaged and delivered with IAA across Infors CloudSuite ERP products. This content - in-app walkthroughs, tooltips, smart tips, task lists, and related guided-learning assets - is used by Infor customers as they adopt and get value from their CloudSuite applications. This is a high-visibility role: what you build ships directly inside the product experience for a global customer base.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Instructional Designer, Sr (Hyderabad)
🏢 Infor
📍 Hyderabad