Job Title: HR Manager

Department: Calicut

Location: Calicut, Kerala

Experience: 5-8 years in HR, preferably in Logistics, Quick Commerce, E-Commerce

Reporting to: National Head, Business & Operations

Company Description

DropX Logistics is a technology-driven logistics company headquartered in Kerala. We specialize in fast and efficient logistics and quick commerce operations across India. DropX manages dark store and quick commerce operations for multiple clients, including Amazon, Flipkart, and other leading businesses. Our focus is on operational excellence, scalability, and process-driven execution across all locations.

Role Description

This is a full-time, on-site role based in Calicut, Kerala, for a HR Manager at DropX Logistics. The HR Manager will lead and oversee the end-to-end HR function, ensuring effective people management and smooth HR operations across the organization. The role involves managing and mentoring the HR team, driving talent acquisition, Payroll, employee engagement, performance management, HR operations, and statutory compliance.

The ideal candidate should be a hands-on HR professional with strong HR Generalist experience and the ability to thrive in a fast-paced, evolving startup environment.

Key Responsibilities

- Lead and manage the HR team, ensuring effective coordination, accountability, and timely execution of HR activities.
- Oversee end-to-end HR operations, including recruitment, onboarding, Payroll activities, employee engagement, performance management, and employee separation.
- Drive talent acquisition strategies to meet manpower requirements across business functions and operational locations.
- Develop and implement HR policies, processes, and practices aligned with organizational goals and business growth.
- Manage employee relations,



address workplace concerns, and foster a positive and productive work environment.
- Oversee attendance, leave management, payroll coordination, employee records, and HR documentation.
- Ensure compliance with applicable labour laws, statutory requirements, and internal HR policies.
- Drive performance appraisal processes, employee development initiatives, and retention strategies.
- Monitor key HR metrics, including attrition, recruitment turnaround time, manpower planning, and employee productivity.
- Collaborate with business leaders and operational teams to understand workforce challenges and provide effective HR solutions.
- Identify opportunities to streamline HR processes, improve efficiency, and build scalable people practices.
- Manage multiple priorities independently and ensure HR deliverables are completed within defined timelines.

Requirements

- Proven experience in an Human Resources Manager or Senior HR Generalist role, with hands-on exposure to the complete HR lifecycle.
- Mandatory experience in managing and leading an HR team.
- Strong knowledge of talent acquisition, HR operations, employee relations, performance management, and employee engagement.
- Experience in payroll coordination, attendance management, HR documentation, and statutory compliance.
- Prior experience working in a startup, logistics, e-commerce, or other fast-paced business environment is preferred.




- Ability to manage competing priorities and adapt quickly to changing business requirements.
- Strong leadership, decision-making, problem-solving, and people management skills.
- Excellent communication and stakeholder management abilities.
- Proficiency in HRMS platforms, MS Excel, and HR reporting tools.
- A proactive, hands-on approach with a strong sense of ownership and accountability.

Qualifications

- Masters degree in Human Resources or a related field.
- Strong understanding of HR best practices, employment policies, and applicable labour laws.
- Demonstrated ability to manage HR teams and deliver results across multiple HR functions.
- Proven analytical skills with the ability to use HR metrics for decision-making and process improvement.
- Excellent organizational skills and the ability to balance strategic priorities with day-to-day HR execution.
- Ability to work effectively in a energetic, high-growth organization where flexibility, speed, and ownership are essential.

Key Performance Indicators (KPIs

Performance will be measured against the following parameters:

1. Recruitment Efficiency: Vacancy closure within agreed timelines.
2. Joining Ratio: Improvement in offer-to-joining conversion.
3. Payroll Accuracy: Timely and accurate payroll input submission.
4. Attendance Compliance: Reduction in missing punches and attendance discrepancies.
5. Employee Retention: Reduction in avoidable attrition across assigned locations.
6. Employee Engagement: Timely resolution of grievances and improved employee feedback.
7. Employee Lifecycle TAT: Timely completion of onboarding, employee changes, and exit formalities.
8. HRMS Data Accuracy: Maintenance of accurate and up-to-date employee records.

📌 Human Resources Manager (India)
🏢 DROPX LOGISTICS
📍 India