Role Summary:

The HR Business Partner (HRBP) for the Milk Collection Vertical is responsible for managing and aligning HR strategies with the operational objectives of the milk collection function. This includes driving talent acquisition, workforce planning, employee engagement, and compliance for the milk collection field operations. The role will support field teams, vendors, and local partners to ensure effective HR practices are integrated into daily operations to drive productivity, foster a positive work culture, and support business growth.

Key Responsibilities:

1.

Talent

Acquisition &

- Workforce Planning

- Develop and execute recruitment strategies tailored to the milk collection function, focusing on hiring skilled field staff (e.g., milk collectors, quality testers, logistics coordinators).

- Partner with regional and local managers to forecast workforce needs based on seasonal and operational requirements.

- Implement initiatives to improve the hiring pipeline, reduce turnover, and ensure positions are filled efficiently to support uninterrupted milk collection activities.

2.

Employee

Onboarding &

- Training

- Oversee the onboarding process for new hires in the milk collection team, ensuring they understand company policies, collection procedures, and safety protocols.

- Coordinate with training teams to implement learning programs focused on quality control, compliance, hygiene standards, and customer service in milk collection.

- Foster continuous learning and skill development through regular training sessions, workshops, and on-the-job learning.

3.

Employee

Engagement &

- Retention





- Work closely with employees in remote collection centers to understand challenges, promote engagement, and improve satisfaction levels.

- Implement recognition programs, team-building activities, and feedback mechanisms to enhance team morale and retain high-performing employees.

- Manage employee grievances effectively by establishing a transparent and approachable HR presence in the field.

4.

Performance

Management

- Collaborate with field supervisors to set measurable performance goals for milk collection teams and ensure timely feedback.

- Implement performance review processes, identifying top performers and managing underperformance through coaching and targeted development plans.

- Support supervisors in conducting evaluations, managing feedback sessions, and setting actionable improvement goals for employees.

5. Compliance &

- Risk Management

- Ensure milk collection operations comply with labor laws, health, safety, and hygiene standards as per dairy industry requirements.

- Conduct audits and spot checks at milk collection centers to enforce adherence to HR policies, safety guidelines, and quality control protocols.

- Develop risk mitigation plans related to workforce challenges, absenteeism, and employee health, especially in remote or high-risk areas.

6. HR Analytics &





- Reporting

- Track and report on HR metrics specific to the milk collection function, including turnover rates, recruitment timelines, employee satisfaction, and training completion rates.

- Provide insights and recommendations to the Senior HR Manager based on data analysis to support decision-making and strategic planning.

Key Requirements:

- Education: Bachelor’s degree in Human Resources, Business Administration, or related field. Master’s degree or relevant certification in HR is a plus.

- Experience:

- 5+ years of HR experience, ideally in the dairy, agriculture, FMCG, or logistics sectors.

- Prior experience supporting field operations or remote teams in a high-compliance industry is highly preferred.

- Skills:

- Solid interpersonal and communication skills for effective employee engagement and relationship-building with field teams.

- Sound knowledge of labor laws, safety regulations, and compliance standards specific to the dairy or agriculture sector.

- Problem-solving abilities and flexibility to adapt HR practices to diverse and challenging work environments.

Preferred Competencies:

- Empathy &
- Cultural Sensitivity:

Ability to work effectively with field teams from diverse backgrounds, understanding local cultures, and addressing specific employee needs.

- Project Management: Skilled at managing multiple HR projects across a wide geographical area, ensuring timely and efficient execution.

- Data-Driven Decision Making: Proficient in HR analytics tools to gather insights and report on key performance metrics.

📌 HR Business Partner - Milk Collection (Shrirampur)
🏢 Lactalis
📍 Shrirampur