: Head of Academics & Learning Experience

Company: ISCAP

Department: Academics, Curriculum & Learning Experience

Experience: 5–10+ years

Qualification: Master's degree in Education, Instructional Design, a relevant technical or qualified discipline, or equivalent experience

Employment Type: Full-time / Leadership Consultant / Part time (depending on candidate fit)

Location: Hyderabad, Telangana / Remote or Hybrid, subject to requirements

About ISCAP

ISCAP is building an industry-oriented learning and career development ecosystem designed to bridge the gap between academic education and industry expectations. Through its Upskill, Intern & Get Hired approach, ISCAP aims to help learners develop practical skills, work on real-world projects, gain industry exposure, and improve their employability.

We are looking for an experienced Head of Academics & Learning Experience to establish the academic foundation, quality standards, and learning systems that will support ISCAP's growth as a scalable EdTech platform.

Key Responsibilities

1. Academic Strategy & Learning Framework

- Develop ISCAP's central academic framework and establish standards applicable across all courses and learning programs.
- Define course structures, learning levels, prerequisites, learning hours, competencies, and expected outcomes.
- Establish a consistent learning journey from foundational concepts to advanced applications and industry-ready projects.
- Develop academic policies, curriculum review processes, quality benchmarks, and continuous improvement systems.

2. Curriculum Development & Instructional Design

- Design standardised curriculum templates for technical, non-technical, professional, and employability-focused programs.
- Work with subject-matter experts and industry professionals to convert expertise into structured, learner-friendly courses.
- Define lesson sequencing, instructional methods, practical exercises, case studies, assignments, and project-based learning activities.
- Ensure curricula remain relevant to current industry requirements and evolving skill expectations.

3. Assessments, Projects & Certification

- Establish assessment strategies that measure both conceptual understanding and practical competency.
- Create standards for quizzes, assignments, capstone projects, practical evaluations, and final assessments.
- Develop transparent evaluation rubrics, grading criteria, pass thresholds, and remediation guidelines.
- Establish certification criteria based on demonstrated competencies and successful completion of defined requirements.

4. Learning Experience & Learner Success

- Design engaging learning experiences that improve learner participation, completion, and knowledge retention.
- Develop guidelines for self-paced learning, instructor-led sessions, mentor interactions, project reviews, and learner support.
- Identify learning gaps using feedback, assessment performance, completion rates, and learner outcome data.
- Introduce interventions to support learners who struggle with course concepts or practical implementation.

5. Faculty, Mentors & Academic Operations

- Recruit, onboard, and guide trainers, mentors, reviewers, and academic content contributors in collaboration with the leadership team.
- Establish trainer guidelines, lesson delivery standards, mentor expectations, and project evaluation protocols.
- Create academic review workflows to ensure consistency across instructors, courses, and cohorts.




- Build a scalable operating model that supports the launch of new programs without compromising academic quality.

6. Industry Alignment & Employability

- Collaborate with ISCAP's industry and corporate partnership teams to identify relevant skills, competency requirements, and practical project opportunities.
- Integrate workplace scenarios, industry case studies, portfolio-building assignments, and employability competencies into relevant programs.
- Align course outcomes with internships, entry-level roles, and career progression pathways where applicable.
- Establish feedback loops with employers, mentors, and hiring partners to continuously improve course relevance.

7. Learning Technology & Quality Assurance

- Define academic requirements for ISCAP's LMS, learning dashboards, assessment tools, certification workflows, and learner progress tracking.
- Establish documentation standards, version control, content review cycles, and academic quality audits.
- Explore appropriate AI-enabled tools for content development, personalised learning support, assessment assistance, and academic operations, with suitable human oversight.
- Maintain academic integrity, learner data confidentiality, accessibility, and fair assessment practices.

Mandatory Deliverable: ISCAP Standardised Learning Framework Within the initial 90 days, the selected leader is expected to design, document, pilot, and refine a standardised learning framework that every ISCAP course follows.

The framework must include

1. Course blueprint: Target audience, prerequisites, skill level, duration, competencies, and measurable learning outcomes.
2. Curriculum architecture: Modules, lessons, learning sequence, recommended learning hours, and progression criteria.
3. Lesson design template: Learning objectives, explanations, examples, activities, practice exercises, and knowledge checks.
4. Practical learning model: Assignments, case studies, industry-relevant projects, portfolio deliverables, and project review standards.
5. Assessment framework: Formative assessments, final evaluations, evaluation rubrics, pass criteria, and remediation procedures.
6. Mentor and trainer guidelines: Delivery standards, learner interaction, feedback protocols, escalation procedures, and review expectations.
7. Certification policy: Eligibility, completion requirements, competency thresholds, assessment integrity, and certificate issuance rules.
8. Quality assurance system: Content approval, academic audits, learner feedback, periodic updates, and continuous improvement.
9. Learning analytics: Defined metrics for learner engagement, completion, assessment performance, project quality, and learner satisfaction.
10. Pilot implementation: Apply the framework to selected ISCAP courses, gather feedback, measure results, and prepare it for wider adoption.

Key Performance Indicators (KPIs) Performance will be evaluated against agreed targets, including:
- Completion and approval of the standardised academic framework.
- Percentage of active courses aligned with the approved framework.




- Consistency and quality of assessments, projects, and certification decisions.
- Learner engagement, course completion, satisfaction, and demonstrated competency.
- Trainer and mentor adherence to academic delivery standards.
- Timeliness of curriculum development, review, and course launches.
- Improvement in project quality and learner readiness for relevant industry opportunities.

Specific numerical targets will be established after reviewing ISCAP's existing course portfolio, learner data, team capacity, and business priorities. Required Qualifications & Experience
- 5–10+ years of relevant experience in academic leadership, EdTech, instructional design, curriculum development, corporate L&D;, or professional education.
- Demonstrated experience designing structured learning programs, competency frameworks, assessments, and project-based learning systems.
- Experience building or improving academic processes across multiple courses, instructors, or learner cohorts.
- Strong understanding of adult learning principles, instructional design methodologies, outcome-based education, and learner assessment.
- Experience working with subject-matter experts, trainers, mentors, and cross-functional teams.
- Strong documentation, analytical, communication, and stakeholder management skills.

A postgraduate qualification in Education, Instructional Design, a relevant technical discipline, Management, or a related field is preferred. Equivalent demonstrated expertise will also be considered.

Preferred Candidate Profile

- Experience in a growing EdTech company, skills training organisation, university innovation centre, qualified certification provider, or corporate learning organisation.
- Familiarity with LMS platforms, digital course production, blended learning, and learning analytics.
- Experience developing employability-oriented programs, professional training, technical courses, or industry-linked learning pathways.
- Ability to combine academic rigour with practical execution in a growing organisation.
- Entrepreneurial mindset and willingness to build systems from the ground up.

First 90-Day Success Plan Days 1–30: Audit & Architecture

- Review ISCAP's current courses, instructional content, assessments, and learning delivery processes.
- Identify gaps, define academic principles, and prepare the initial learning framework.

Days 31–60: Design & Standardisation

- Develop course templates, assessment rubrics, project guidelines, trainer standards, and certification policies.
- Select pilot courses and work with relevant stakeholders to align them with the new framework.

Days 61–90: Pilot & Rollout

- Implement the framework across selected courses.
- Evaluate learner and trainer feedback, identify improvement areas, and finalise the framework.
- Present a phased rollout roadmap, academic quality dashboard, and resource requirements to the leadership team.

How to Apply Interested candidates should share their resume and a brief summary of their experience in curriculum development, academic operations, instructional design, or learning quality management.

Candidates may also share examples of learning frameworks, course structures, assessment systems, or academic programs they have developed or managed, subject to confidentiality restrictions.

- ISCAP is an equal-opportunity organisation and evaluates candidates on relevant expertise, demonstrated capability, and alignment with the role.

📌 Head of Academics & Learning Experience (India)
🏢 ISCAP SERVICES
📍 India