- To perform audits on a daily, weekly & monthly basis on the allocation.
- To close the Error feedback within the TAT
- Should be able to find recent address & phone numbers of the customer
- Responsible for Audit Accuracy & Quality Improvements
- Should be able to conduct the special audits as per the requirement
- To do the investigation in case of any fraud and help the field business team in process improvement.
- To take briefings regularly based on audit findings.
- To take extra initiatives for process improvement.
📌 Field Quality Assurance Analyst (Lucknow)
🏢 home credit
📍 Lucknow
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