2. Key Responsibilities

A. Administration and Discipline

- Maintain strict discipline, punctuality, and professional conduct among all deployed personnel.
- Supervise daily activities of security guards, housekeeping staff, maintenance technicians, supervisors, and other service personnel.
- Prepare duty rosters, monitor attendance, ensure adequate manpower deployment, and arrange replacements for absenteeism.
- Establish clear reporting procedures and ensure compliance with management instructions and approved SOPs.

B. Facility Maintenance

- Supervise maintenance of lifts, electrical installations, DG sets, pumps, plumbing, water supply, STP/WTP, fire-fighting systems, lighting, parking areas, and common facilities.
- Conduct daily inspections and ensure that defects, breakdowns, and maintenance complaints are attended to promptly.
- Monitor preventive maintenance schedules and ensure timely servicing of equipment through qualified technical personnel and authorised agencies.
- Maintain inspection registers, breakdown reports, asset registers, and maintenance records.

C. Security and Safety Management

- Monitor security arrangements, access control, visitor management, CCTV surveillance, patrolling, and incident reporting.
- Ensure implementation of emergency response procedures, fire safety protocols, and evacuation arrangements.
- Conduct regular security inspections and identify vulnerabilities or operational lapses.
- Coordinate with police, fire services, and other authorities when required.

D. Housekeeping and General Upkeep

- Ensure cleanliness and upkeep of common areas, basements, parking areas, staircases, lobbies, terraces, and landscaped areas.
- Supervise housekeeping and horticulture agencies and verify manpower deployment and service quality.
- Ensure proper waste management and timely resolution of sanitation-related complaints.

E. Contractor and Vendor Supervision

- Monitor contractors and third-party service providers against agreed scope, manpower deployment, quality standards, and service timelines.
- Verify attendance sheets, deployment records, job completion reports, and supporting documents before recommending vendor bills for approval.
- Report negligence, deficiencies, contractual violations, and repeated service failures to management.
- Ensure that no unauthorised work, expenditure, or contractual commitment is undertaken.

F. Cost Control and Reporting

- Monitor maintenance expenditure, utility consumption, consumables,



and inventory.
- Identify avoidable expenditure, wastage, pilferage, and operational inefficiencies and report discrepancies promptly.
- Submit daily inspection reports and periodic MIS reports covering manpower, complaints, maintenance, security, incidents, and pending work.
- Ensure timely closure of complaints and implementation of management directions.

G. Resident and Tenant Coordination

- Handle day-to-day operational complaints of residents, shop owners, tenants, and commercial occupants professionally.
- Coordinate with CRM, Accounts, Maintenance, HR, and other departments for timely resolution of issues.
- Maintain professional conduct, prevent avoidable disputes, and escalate sensitive matters to management.

3. Candidate Profile

- Retired Defence Services personnel from the Indian Army, Navy, or Air Force.
- Preference for candidates with experience in administration, logistics, security, estate management, engineering support, or maintenance supervision.
- Demonstrated leadership, discipline, integrity, organisational ability, and command over manpower.

3. Candidate Profile & Eligibility Criteria

- Defence Background: Retired personnel from the Indian Army, Navy, or Air Force. Preference will be given to candidates who have served in JCO, NCO, or equivalent supervisory/administrative ranks and have demonstrated strong leadership and personnel management capabilities.
- Relevant Experience: Preferably 5-10 years of combined service and relevant post-retirement experience in administration, security management, logistics, estate management, facility operations, maintenance supervision, or allied functions.
- Leadership & Discipline: Must possess strong leadership qualities, a disciplined approach, the ability to enforce rules and procedures, and the confidence to supervise and manage a diverse workforce.
- Facility Management Knowledge: Working knowledge of residential society and commercial complex operations, including housekeeping, security, electrical and plumbing maintenance coordination, water supply, DG sets, lifts, fire safety, STP/WTP,



parking management, and upkeep of common areas.
- Manpower Management: Ability to manage supervisors, security guards, housekeeping staff, technicians, and outsourced personnel; prepare duty rosters; monitor attendance; and ensure effective manpower utilisation.
- Administrative & Operational Skills: Competent in maintaining registers, inspection checklists, incident reports, complaint records, inventory records, vendor documentation, and daily/monthly MIS reports.
- Vendor & Contractor Management: Experience in supervising outsourced agencies, monitoring service quality, verifying manpower deployment, checking work completion, and reporting deviations from contractual obligations.
- Cost Control & Accountability: Ability to monitor operating expenses, prevent wastage and pilferage, maintain proper records of company assets, and identify opportunities for cost optimisation.
- Communication & Coordination: Good communication and interpersonal skills, with the ability to coordinate effectively with residents, tenants, contractors, employees, local authorities, and senior management.
- Computer Proficiency: Basic working knowledge of MS Excel, email, digital reporting, and computer-based record maintenance.
- Personal Attributes: High integrity, alertness, physical and mental fitness appropriate to the role, sound judgement, problem-solving ability, and a hands-on approach to operational challenges.
- Educational Qualification: Graduate preferred. Candidates with relevant Defence training, technical qualifications, or substantial practical experience may also be considered.
- Location & Availability: Must be willing to work at the assigned residential/commercial property in Ghaziabad/NCR and be available to respond to operational emergencies as reasonably required.
- Age Preference: Preferably 45-55 years, subject to fitness, experience, and suitability for the position.
- Employment Preference: Candidates seeking a reliable second career after retirement who are willing to take direct responsibility for day-to-day property operations will be preferred.

Selection Criteria: Candidates will be assessed on their Defence service record, leadership and administrative experience, practical understanding of facility operations, manpower management capabilities, communication skills, and suitability for a hands-on managerial role.Role & responsibilities

Preferred candidate profile

📌 Facility Manager - Real Estate (Defence Background Preferred / Require (Ghaziabad)
🏢 Pavitra Conbuild
📍 Ghaziabad