Has responsibility for handling daily Documentation tasks in line with the Client/Process IOPs and ensures quality of service is maintained at all times.
May support peers with technical or process related challenges during process execution
Has accountability for preparation of export/import documentation andsubmission of the same timely and accurately to stakeholders. Adheres to IOPs and deviations to be checked prior with stakeholders. Focuses on data quality to ensure SLAs are met.
Up-to-date understanding/training of Process and IOPs to createdocumentation. May perform root cause analyses in the event of escalations. May train current hires on the process(es). Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Technical Support - Non Voice, Industry Type: Courier / Logistics, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate read more
Key Skills Data qualityExport import documentationTrainingSLASUsageLegal
📌 Documentation Specialist -ICM,CRVR & AV (Pune)
🏢 A.P. Moller - Maersk
📍 Pune
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