About i-Genie

At i-Genie.ai, we believe the best insights don't just inform. They inspire.

We're an AI-powered consumer insights company. We help leading global brands and retailers, including Kenvue, Unilever and Coca-Cola, spot future trends and make better decisions, faster.

We do this by bringing together billions of data points from search, social media, reviews and market data. Clients get the answers through easy-to-use dashboards and Presto, our GenAI copilot, which spots trends, tracks brand health and benchmarks performance in real time.

The role at a glance

Role: Digital Insights Consultant (Social, Search & Reviews)

Location: Mumbai, hybrid

Type: Full-time

Experience: 5 to 6 years in social listening, search and reviews insights

Focus: Global FMCG client

Start: November 2026

Why this role matters. Brands are drowning in digital signals but short on clear answers. You'll turn what people post, search for and write in reviews into insights that shape marketing, brand strategy, innovation and content.

You'll also help our client's teams get better at this themselves. You'll coach them on using social, search and reviews data well, so valuable insight becomes part of how they work every day.

What you'll do

Find the story in the data

- Dig into social listening, search and ratings & reviews data to answer real business questions
- Use tools like Trajaan, Google Keyword Planner, review analytics platforms and i-Genie's own platform
- Connect the dots across sources: what people say on social, what they search for, and what they praise or complain about in reviews

Turn insight into action





- Work on strategic briefs on innovation, content, trends and brand health
- Build clear, compelling narratives that help marketers decide what to do next
- Present findings to brand, marketing and insights teams in plain, confident language

Build capability

- Coach client teams on using social, search and reviews data well
- Share best practices and stronger ways of analyzing digital signals
- Help teams ask sharper questions and get more out of the tools they already have

Shape what we build

- Share what you learn from clients with i-Genie's product and data teams
- Help us improve our dashboards and Presto based on real client needs

What you bring

- 5 to 6 years of hands-on work turning social, search and reviews data into consumer insight
- Strong, practical experience with social listening tools; Trajaan experience is a must, and Meltwater or ConvoTrack is a big plus
- Confidence with search data (for example Google Keyword Planner or Google Trends) to size interest and spot rising demand
- Experience analysing ratings and reviews to find product strengths, pain points and unmet needs
- A track record of stitching data into stories that changed a marketing, brand or innovation decision
- Experience working with, or consulting for,



marketing and brand teams
- Clear communication: you can explain complex data simply to senior stakeholders
- A natural coach who enjoys helping others get better

The kind of person who thrives here

- Curious about people, culture and what drives consumer behavior
- Proactive and can-do, with a habit of delivering results
- Comfortable switching between hands-on analysis and big-picture thinking
- Excited by AI and new ways of finding insight

Nice to have

- Experience in Beauty, Personal Care or Wellbeing categories
- Background in an insights agency, a social listening vendor or a client-side consumer insights team
- Comfort with dashboard tools such as Power BI
- Experience running training sessions or workshops

Who you'll work with

You will work closely with the client’s team and be integrated into their day-to-day operations. Although you will be embedded within the client’s organisation, you will remain an employee of i-Genie.ai and continue to be part of our wider team.

Why you'll love working here

- Innovative work: be part of a company changing how brands use AI for insights
- Global exposure: work with some of the world's best-known brands
- Supportive culture: we're a team that has your back
- Room to grow: ongoing learning and a clear path to bigger client roles
- Flexible working: hybrid set-up that fits how you work best

How to apply

Send your CV to [email protected] and a short note on an insight you're proud of the data you used, the story you told, and what changed because of it.

📌 Digital Insights Consultant (Mumbai)
🏢 i-Genie.ai
📍 Mumbai