- Build Windows 1011 DesktopsLaptops
- Setup desktoplaptop in the domain and configure user profile
- Setup standard applications like MSOffice mail clientsMS Outlook Lotus Notes Antivirus Security softwareCrowdStrike and specific business softwareSAP client
- BaU Application support for the above software
- User creation deletion transfer with ITSS team Logging requests with the ITC Service Desk for the creation modification deletion and transfer of mailboxesAD IDs
- Verification of groups including their creation and deletion in collaboration with group owners
- The team will handle user Active Directory account unlocking password resets and coordination with the central Active Directory and Central Local Network teams
- Basic understanding of network concepts and devices Initial diagnosis and resolution of network-related issues Liase with ITSS network team for Wan issues
- VC room equipment setup and coordination
- Supervision of LAN switches and collaboration with the Network Engineer a Escalation and follow-up of LAN-related issues with the vendor to ensure prompt resolution for Distribution Operations Branches and Warehouses

📌 Desktop Support Engineer (Gurugram)
🏢 ITC Infotech
📍 Gurugram