Able to provide remote support to the HO team and other location users when its required
OS-Windows 2010,2011, server, Linux, MAC
OS-Windows 2010,2011 - engineer should have knowledge about how to install and troubleshoot OS after backup. (For server, Linux, MAC will take care by the HO team)
Server - Patch management, AD, VMware,Cloud
Understanding & basic installation of Server - Patch management, basic knowledge of AD will be advance. (VMware and Cloud not required)
Network
He should able to provide network console to HO office & should have knowledge about what is router & switch. should troubleshoot the Wi-Fi and Internet issues.
Outlook / O365
Installation & traoubleshooting - basic knowledge
Application support will teach them there software’s but engineer should be self-motivated to learn new things.
Desktop / Laptop
Systems are in Warranty so he should know how to troubleshoot the issue at windows level.. no part replacement
Experiance - L2 profile
Minimum - 3-4 years of hands on experiance.
Communication
Average +
Remote support
Able to provide remote support to the HO team and other location users when its required
OS-Windows 2010,2011, server, Linux, MAC
OS-Windows 2010,2011 - engineer should have knowledge about how to install and troubleshoot OS after backup. (For server, Linux, MAC will take care by the HO team)
Server - Patch management, AD, VMware,Cloud
Understanding & basic installation of Server - Patch management, basic knowledge of AD will be advance. (VMware and Cloud not required)
Network
He should able to provide network console to HO office & should have knowledge about what is router & switch. should troubleshoot the Wi-Fi and Internet issues.
Outlook / O365
Installation & traoubleshooting - basic knowledge
Application support will teach them there software’s but engineer should be self-motivated to learn current things.
Desktop / Laptop
Systems are in Warranty so he should know how to troubleshoot the issue at windows level.. no part replacement
Experiance - L2 profile
Minimum - 3-4 years of hands on experiance.
📌 Desktop Engineer (Dahej)
🏢 Dixit Infotech Services
📍 Dahej
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