KBL

Job Code

Basic Information

Position Title /Designation

Manager

Function / Department

Customer Sales Support-SMPD (Spare)

Grade/Level

F

Location

Pune

Reports to

Education requirement

Bachelor Degree or Diploma in Engineering.

Technical Skills Requirement

Knowledge about Pump & Pumping System.

Managerial Skills Requirement

Experience in Pump Industry.

Able to handle customer needs, generating lead and convert the opportunity into business.

Positive communication skill and market knowledge.

Experience Preferred

7-12 years

Summary / Purpose of the role To handle LPD & SMPD Spares business in assigned territory.

Key Responsibilities

- Responsible for Spares business for India & SAARC Countries for Industrial & Engineered pump division.
- Configuration of the Pricing structure, Price support to RO for Spares / Pumpset / Retrofit/Replacement/Reverse engineering jobs.
- Preparing MIS reports like Monthly Review Meeting, Go To Market , Sales Focused Review, Quarterly Review Meeting , Annual Operating Plan, etc.
- Enquiry generation, preparation of cost sheets, preparing techno commercial quotations, attending techno-commercial discussions/negotiations with the customers.




- Dealer management, measurement & assessment of their performance, establish target oriented and effective dealership network, suggest changes in the dealership network based on the business requirements / dealer's assessment including cancellation Appointment of dealerships.
- Visiting customers / dealers / regional offices all over India for reviews, training and product presentation
- Coordinating with Customers, order execution, purchase, MRP, Quality, design departments & preparing MIS reports on periodic basis.
- Issuance of dealer incentive credit note & other commercial memos.
- Process Development: To develop the process to streamline the system for more deliverable of results. Interacting with IT, Design & other departments & clients for developing the system.
- Improve OTIF - 100% orders are clear techno commercially & maintain Pending order board.
- Maintaining Annual DPC & Dealer Agreements.
- Initiate and execute Promotional activities like Seminars/ Exhibitions /Customer Direct-mailer/ In-House seminars/ Influencers Meets/ASD meet

📌 Deputy Manager_Service_SMPD-CSS (India)
🏢 Kirloskar Brothers
📍 India