We are looking for a skilled Customer Service Skilled to join our team in the BPO industry. The ideal candidate will have excellent language proficiency and strong communication skills, with 10th 2 education.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various channels.
- Collaborate with internal teams to enhance customer experience.
- Develop and maintain thorough knowledge of products and services.
- Identify and escalate complex issues to senior management when necessary.
- Maintain accurate records of customer interactions and transactions.
Job Requirements
- Excellent language proficiency in English (B2 level).
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changes.
- Proficient in using computer systems and software applications.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively as part of a team.
- Educational qualification: 10th 2.
Role: Operations Support - Other, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate PG: Any Postgraduate read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills data operations datahiringprovidingdomesticcustomer experience managementemployee satisfactionclient relationshipaccommodationassistanceexcellenceworkplaceworkforcerecruitmenthrsdemployee engagementtalent acquisition
📌 Data Operator- Domestic (Mumbai)
🏢 TP
📍 Mumbai
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