Brief Description

About Resillion

Resillion is a global provider of digital assurance, cybersecurity, and testing services. We help organisations strengthen their security posture, protect critical assets, and deliver high-quality digital solutions. Our teams operate across multiple specialist disciplines, including Digital Forensics, Incident Response, SOC Operations, Quality & Compliance, and Technical Consultancy.

We are committed to excellence, continuous improvement, and delivering trusted, customer-focused services that meet the highest professional and accreditation standards

Job Title: Data I/O Operator

Reports to: Delivery Manager

Location: Bengaluru, India (Hybrid)

Direct Reports: No

Department: Content

Key Responsibilities

- Manage and monitor all incoming and outgoing data transfers across platforms.
- Perform SAN clean-up, archiving, and data lifecycle maintenance to optimize storage usage.
- Ensure security protocols are followed rigorously across all workflows and systems.
- Guarantee 100% accuracy in data deliveries by verifying file integrity, metadata, and specifications.
- Utilize tools such as Aspera, Signiant, and others for efficient and secure file transfers.
- Interpret and generate XML schema, metadata templates, and delivery manifests as needed.
- Handle a wide variety of audio and video file types and understand their technical specifications.
- Learn and retain an extensive range of workflows, client specs, and delivery procedures.
- Maintain highly accurate data entry, tracking, and record keeping.
- Prioritize and manage multiple tasks in coordination with Project Managers under tight deadlines.
- Troubleshoot technical or workflow-related issues and offer timely solutions.

The Lead Operator Will

- Oversee day-to-day activities of the Data I/O team to ensure operational coverage and efficiency.
- Delegate tasks and monitor team workload to keep all projects on schedule.
- Train and mentor new and existing team members on workflows, tools, and best practices.
- Act as the primary point of contact for escalations and coordinate with cross-functional departments.
- Help develop and maintain Standard Operating Procedures (SOPs) for consistency and scalability.




- Identify inefficiencies or workflow bottlenecks and propose solutions to improve throughput.
- Coordinate with engineering and IT to resolve infrastructure or system-related issues.
- Track performance metrics and provide feedback to management on team progress and needs.
- Assist in staffing coordination and shift planning to ensure 24/7 coverage where applicable.

The Ideal Candidate Would Possess:

- Working knowledge of media formats such as LTO, hard drives, ProRes, H.264, IMF, etc.
- Excellent interpersonal and communication skills; able to work across departments and with clients.
- Strong organizational skills and a detail-oriented mindset.
- Natural leadership qualities with the ability to guide and support team members.
- A self-starter attitude and comfort working with minimal supervision.
- Strong problem resolution and critical thinking skills.
- Flexibility to adapt to rapidly evolving workflows and technologies.

Why Join Us? At Resillion, you'll have the opportunity to work on large-scale digital transformation programmes and enterprise SAP implementations. You'll collaborate with highly skilled professionals, utilise industry-leading automation tools, and help deliver high-quality solutions that enable our customers to achieve their business goals.

Summary

Key Responsibilities

- Manage and monitor all incoming and outgoing data transfers across platforms.
- Perform SAN clean-up, archiving, and data lifecycle maintenance to optimize storage usage.
- Ensure security protocols are followed rigorously across all workflows and systems.
- Guarantee 100% accuracy in data deliveries by verifying file integrity, metadata, and specifications.
- Utilize tools such as Aspera, Signiant, and others for efficient and secure file transfers.
- Interpret and generate XML schema, metadata templates, and delivery manifests as needed.




- Handle a wide variety of audio and video file types and understand their technical specifications.
- Learn and retain an extensive range of workflows, client specs, and delivery procedures.
- Maintain highly accurate data entry, tracking, and record keeping.
- Prioritize and manage multiple tasks in coordination with Project Managers under tight deadlines.
- Troubleshoot technical or workflow-related issues and offer timely solutions.

The Lead Operator Will

- Oversee day-to-day activities of the Data I/O team to ensure operational coverage and efficiency.
- Delegate tasks and monitor team workload to keep all projects on schedule.
- Train and mentor recent and existing team members on workflows, tools, and best practices.
- Act as the primary point of contact for escalations and coordinate with cross-functional departments.
- Help develop and maintain Standard Operating Procedures (SOPs) for consistency and scalability.
- Identify inefficiencies or workflow bottlenecks and propose solutions to improve throughput.
- Coordinate with engineering and IT to resolve infrastructure or system-related issues.
- Track performance metrics and provide feedback to management on team progress and needs.
- Assist in staffing coordination and shift planning to ensure 24/7 coverage where applicable.

The Ideal Candidate Would Possess:

- Working knowledge of media formats such as LTO, hard drives, ProRes, H.264, IMF, etc.
- Excellent interpersonal and communication skills; able to work across departments and with clients.
- Strong organizational skills and a detail-oriented mindset.
- Natural leadership qualities with the ability to guide and support team members.
- A self-starter attitude and comfort working with minimal supervision.
- Strong problem resolution and critical thinking skills.
- Flexibility to adapt to rapidly evolving workflows and technologies.

Why Join Us? At Resillion, you'll have the opportunity to work on large-scale digital transformation programmes and enterprise SAP implementations. You'll collaborate with highly skilled professionals, utilise industry-leading automation tools, and help deliver high-quality solutions that enable our customers to achieve their business goals.

📌 Data I/O Operater (Bengaluru)
🏢 Resillion
📍 Bengaluru