Job Summary We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The selected candidate will support processes and client requirements in the banking and NBFC sector.
Key Responsibilities • Handle assigned customer support and service-related activities.
- Understand and follow defined client processes and SOPs.
- Respond to queries and service-related requests through assigned communication channels.
- Maintain accurate records and documentation.
- Provide timely support as per defined quality standards.
- Escalate complex or unresolved issues to the Team Leader.
- Coordinate with internal teams whenever required.
- Maintain confidentiality of customer and business information.
- Achieve assigned productivity and quality targets
📌 CUSTOMER SUPPORT EXECUTIVE (India)
🏢 UNICON SAHAY NPA MANAGEMENT
📍 India
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