Customer Service Officer (Hyderabad)

Customer Service Officer (Hyderabad)

22 Oct
|
HDB Financial Services
|
Hyderabad

22 Oct

HDB Financial Services

Hyderabad

Key Responsibilities:

Responsible for handling loan products related queries received for customers via email/Mobile app/branch

Respond to customer queries/feedbacks and complaints related to loan products

Adhering to SLA and meeting the quality & audit parameters

Meeting assigned productivity levels and maintaining TAT

Able to handle complaints/escalations/grievances in escalated level.

📌 Customer Service Officer (Hyderabad)
🏢 HDB Financial Services
📍 Hyderabad

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