- Handle customer inquiries and resolve issues professionally and promptly.
- Provide excellent customer service through various channels, including phone, email, and walk-in.
- Resolve complaints and concerns related to loan processing and disbursement.
- Collaborate with internal teams to ensure seamless communication and issue resolution.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products and services to existing customers.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Executive - Two Wheeler Loans (Mumbai)
🏢 Tata Capital
📍 Mumbai
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