- Customer Satisfaction: Timely response to customer queries, smooth sample registration and report delivery, and building long-term client relationships while maintaining and improving NPS.
- Business Development: Support identification and development of new business opportunities and ensure retention of existing clients to drive revenue growth.
- MIS & Reporting: Prepare meaningful MIS, dashboards, presentations, and customer insights to support management decision-making.
- Coordination & Operations: Work closely with operations and marketing teams to resolve service issues and improve efficiency and productivity.
- Standards & Performance: Ensure adherence to company policies and standards, achieve set goals improve employee competencies, enhance customer satisfaction, and contribute to increased business turnover
We are Looking for You with Qualification : Any Graduate.
Relevant Experience: 3-6 years
Expertise at
- Excellent Knowledge & experience in the field of Soft goods (textiles)in both physical and analytical parameters.
- Proficient in Ms. Excel & PPT.
Pay: ₹35,000.00 - ₹40,000.00 per month
Advantages
- Life insurance
- Provident Fund
Work Location: In person
📌 Customer Coordinator - Home Textiles (Gurugram)
🏢 Intertek India Pvt.Ltd
📍 Gurugram
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