Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative workplace where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.
Key Responsibilities
- Monitor backbone network health and performance.
- Troubleshoot routing, switching, MPLS, and transport issues.
- Manage incidents and participate in outage bridges.
- Coordinate with field operations, engineering, and vendors.
- Perform network validations after changes and maintenance.
- Ensure SLA compliance and timely ticket resolution.
- Support capacity and performance analysis.
Mandatory Technical Skills
- Routing & Switching (BGP, OSPF, ISIS).
- MPLS and Core Network concepts.
- NOC Operations and Incident Management.
- Network monitoring tools.
What you'll love about working here
- We offer a range of career paths and internal opportunities within Capgemini group.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
- Grade Specific
Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.