Responsible for Bkt Collection and W-off recovery in cross sell portfolio.
Managing a Team of Collection Associates and agencies.
Ensuring adequate manpower Agencies for portfolio coverage meeting CAPE norms.
Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
Specific focus on Non starters and visiting delinquent cases.
Co-ordination with the Sales, Credit underwriting, RIC team for portfolio quality management.
Recommending legal actions for critical cases.
No delay in deposition of money.
Key Reponsibilities:
Responsible for collection efficiency on timely manner, thus delivering targeted performance.
Responsible for Effective Cost Management.
Understanding Managing Healthy Portfolio.
Mandatory Skills :
Graduate or Post Graduate in Marketing or any other field 5 - 7 yrs experience in cross sell products financing is a must. Valuable communication and pleasing personality.
📌 Collection Manager - Cross Sell (New Delhi)
🏢 HDB Financial Services
📍 New Delhi
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