- Assist in basic patient history taking and noting patient/donor history in SIVIS
- Counsel the patients and the accompanying family members about the advantages and risks of IVF (IVF or any other investigation / procedure / treatment as advised by the gynecologist/consultant) transparently to enable the conversion of appropriate cases
- Provide with details to the patients and the accompanying family member about the formalities & procedures that will be followed in cases of successful as well as failed cases of failure.
- Financial counseling to the patients for packages and treatment advised to the patients
- Coordinate and assist in matching the donor and recipient cycle
- Counseling patients preferring surrogacy and financial counseling
- Maintain data/records of IVF patients whenever suggested by the consultant e.g. Maintaining IUI/ICSI pregnancies in SIVIS, Live Birth registry,
- Monitor the reporting and monitoring mechanisms with respect to the quality at Center and as per the clinical bench marks defined by NIF
- To listen and solve the feedback, complaints of the patients in coordination with operations departments
- Champion adoption of SIVIS at the center and input all the required clinical data in SIVIS
- Keep trackprogressof andthekeepthe patients’referringOB-GYNSpecialists informed at periodic intervals.
- Assist Operation and Sales & Marketing team in designing patient education, awareness programs and organize CME programs to Sales Executives and Practicing Doctors
- Ensure the maintenance of hygiene and cleanliness in order to achieve least number of hospital acquired infections
- Oversee safekeeping of center medical records and ensure availability at all times for auditing &