We're Hiring | Client Relations & Telecalling Executive

? Location: Raipur, Chhattisgarh (Work From Office)

? Company: Dusala India Pvt. Ltd.

? Experience: Minimum 1 year

? Employment Type: Full time

About the Role

We are looking for a confident, proactive, and well-spoken Client Relations & Telecalling Executive to join our team in Raipur.

This role is a combination of telecalling, customer relationship management, sales follow-ups, and client query handling.

The ideal candidate should be comfortable speaking with customers, building relationships, resolving queries, and converting enquiries into sales.

Key Responsibilities

- Handle incoming and outgoing customer calls professionally.
- Respond to customer enquiries through phone, WhatsApp, and email.
- Follow up with potential customers, existing leads, and abandoned checkouts.
- Understand client requirements and recommend suitable products.
- Build and maintain strong relationships with existing customers.
- Handle order-related queries, complaints, and customer concerns.
- Coordinate with internal teams for order updates and timely resolutions.




- Maintain accurate customer records and follow-ups in CRM systems.
- Support the sales team in lead conversion and customer retention.

Requirements

- Minimum 1 year of experience in telecalling, customer service, client relations, inside sales, or CRM.
- Excellent communication skills in Hindi and English.
- Confident and professional telephone etiquette.
- Strong follow-up and problem-solving skills.
- Comfortable using WhatsApp Business, Excel, and basic CRM tools.
- Sales-oriented mindset with the ability to build customer relationships.
- Must be based in Raipur or willing to relocate.

What We're Looking ForSomeone who doesn't just make calls but knows how to communicate effectively, understand customer needs, follow up consistently, and build long-term client relationships. ? Interested candidates: Send your updated CV to [email protected].

Subject: Application – Client Relations Executive (Raipur)

#Hiring #RaipurJobs #TelecallingJobs #ClientRelations #CustomerService #CRMJobs #InsideSales #DusalaIndia

📌 Client Relations & Telecalling Executive (Raipur)
🏢 DUSALA INDIA
📍 Raipur