Role : Client Relationship Associate

Openings : 15

Salary : 30,000/- Fixed salary

Experience : 2.5 years to 3+ years

Company Description Learners Track is a modern learning platform focused on delivering transformative, practical, and personalized education experiences. The company’s mission is to break down barriers to quality education and create opportunities for learners worldwide, supporting career advancement, upskilling, and personal growth. Guided by values of innovation, inclusivity, and excellence, Learners Track collaborates with educators and industry experts to make learning engaging and accessible.

The organization offers a dynamic ecosystem that connects learners with real-world skills and readiness.

Learners

Track serves as a pathway to growth, inspiration, and long-term success for individuals at every stage of their learning journey.

Role Description The Client Relationship Associate is a full time, on-site role based in Hyderabad, responsible for fostering strong, long-term relationships with clients and learners. This role involves managing day-to-day client communications, understanding client needs, and ensuring timely resolution of inquiries and issues. The associate will coordinate with internal teams to support client onboarding, track engagement, and assist in aligning learning solutions with client objectives.





They will analyze feedback and usage data to identify opportunities for service improvement and increased satisfaction. The role also includes preparing client reports, maintaining accurate records in CRM tools, and contributing to initiatives that enhance client retention and overall experience.

Qualifications

Eligible experience in - BPO / SALES / EDTECH SALES (preferred)

- Candidates should possess skills in Business Relationship Management and Client Relations to effectively manage and grow client accounts.
- Candidates should possess strong Relationship Building and Communication skills to engage clients, understand their needs, and convey information clearly.
- Candidates should possess solid Analytical Skills to interpret client data, identify trends, and recommend improvements to services and processes.
- Candidates should possess organizational and time-management skills to handle multiple client requests, follow up consistently, and meet deadlines.
- Relevant experience in client-facing roles within education, edtech, or service-oriented industries is beneficial.
- A bachelor’s degree in business, communications, or a related field is preferred, along with proficiency in CRM or customer support tools.
- Ability to collaborate with cross-functional teams, adapt to evolving client needs, and uphold a learner-centric, inclusive approach.

📌 Client Relationship Associate (Hyderabad)
🏢 learners track
📍 Hyderabad