Good Knowledge of UCCE & PCCE setup/components .Knowledge of VOIP, CUCM and Voice Gateway as well asEnd point registration,Out bound dailaing Set up -LCM ,CCMP & recording solution knowledge required.DBA ,SQL related knowledge is desirable.IVR or CVP related knowledge is also desired and would be an added advantage.
UCCE or PCCE
Email & Voice communication skills & teamwork. Power point presenation/preparation and should be good in excel related Analytics.
Minimum 5-6 years of CX Experince and Hand on experince working on UCCE/PCCE deplyment or implementation project.
Good Knowledge of UCCE & PCCE setup/components .Knowledge of VOIP, CUCM and Voice Gateway as well asEnd point registration,Out bound dailaing Set up -LCM ,CCMP & recording solution knowledge required.DBA ,SQL related knowledge is desirable.IVR or CVP related knowledge is also desired and would be an added advantage.
UCCE or PCCE
Email & Voice communication skills & teamwork. Power point presenation/preparation and should be valuable in excel related Analytics.
Minimum 5-6 years of CX Experince and Hand on experince working on UCCE/PCCE deplyment or implementation project.
📌 Cisco Infra L Two (Mumbai)
🏢 Servion Global Solutions
📍 Mumbai
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