Chief Operating Officer - Schools & Facility Management (COO)

Role Overview -

- Position: Chief Operating Officer - Schools & Facility Management (COO)
- Location: Pune, Maharashtra
- Reporting To: Executive Director
- Cluster Portfolio: 3 K-12 school campuses (3,500 students) and an integrated facility management (IFM) business
- Core Mandate: Drive end-to-end execution to double combined revenues from ₹100 Crores to ₹200 Crores within 3 years while maintaining absolute quality excellence.

Key Responsibilities -

Cross-Functional Execution & Governance

- Strategy Execution: Rigorously implement board-level strategies on the ground with zero dilution or delay.
- Roadblock Resolution: Intervene directly to unblock daily/weekly operational bottlenecks across both business lines.
- Workflow Tracking: Monitor cross-functional workflows across academic, administrative, and site-service teams.

K-12 School Operations -

- Academic & Safety Benchmarks: Uphold teaching standards, board results, student outcomes, and campus safety.




- Admissions & Funnel Management: Drive enrollment growth, student retention, and parent referral programs.
- Capital Projects & Expansion: Deliver recent campus developments and capacity additions on schedule and within budget.
- School P&L; Management: Improve revenue per student, optimize fee collection, and control operating costs.

Facility Management (FM) Operations -

- SLA & Service Delivery: Enforce strict service standards and audit routines to ensure contract renewals and expansions.
- Business Development: Win new mandates and transition the business toward high-value integrated facility management (IFM) contracts.
- Workforce & Compliance: Oversee a large, distributed site workforce, ensuring robust deployment systems and full labour-law compliance.
- FM P&L; & Margins: Enhance contract-level margins via manpower productivity and tight procurement discipline.

📌 Chief Operating Officer - Schools & Facility Management (COO) (Pune)
🏢 Ethiqual Global
📍 Pune