BUSINESS HEAD — SALES & OPERATIONS

DHANODE

Employment Type: Full-time

Reporting To: Founders

Compensation: Fixed salary commensurate with experience and capability.

Equity: May be considered based on sustained performance, contribution,

and long-term commitment, subject to mutually agreed terms.

ABOUT DHANODE

DHANODE is an early-stage technology company building an AI-first CRM application for businesses across industries.

We are looking for an experienced, commercially driven professional to take ownership of sales, client relationships, and day-to-day business operations. This is an opportunity to work directly with the founders, establish effective processes, and play a meaningful role in building the business.

ROLE OVERVIEW

As Business Head — Sales & Operations, you will translate business priorities into practical execution, acquire and retain clients,

and ensure that daily commercial operations run effectively.

This is a hands-on role that will initially operate as an individual contributor position. You will personally manage prospecting,

discovery meetings, product demonstrations, proposals, negotiations,

deal closure, onboarding coordination, and account growth.

As the client base and revenue grow, you will help define hiring requirements, build the team, and take on broader leadership responsibilities.

The role requires someone who is equally comfortable winning business, supporting customers, and improving operational processes.

KEY RESPONSIBILITIES

1. Sales & Revenue Growth

- Identify and prioritize customer segments based on business needs,

product fit, and commercial potential.
- Build a qualified sales pipeline through direct outreach, referrals,

partnerships, and professional networks.
- Lead discovery meetings and product demonstrations, clearly

connecting DHANODE’s capabilities with customer requirements.
- Prepare proposals, negotiate within approved commercial terms,

close deals, and coordinate timely payment collection.
- Maintain accurate CRM records, track sales performance, and provide

realistic pipeline and revenue forecasts.
1. Business Operations & Execution

- Establish practical, repeatable processes for sales, onboarding,





customer support coordination, and account reviews.
- Work with the founders and technical team to align customer

requirements, implementation scope, delivery timelines, and issue resolution.
- Set clear customer expectations and ensure all commitments remain

aligned with the product’s capabilities and available resources.
- Monitor onboarding and delivery progress, address operational gaps,

and keep customers informed of relevant developments.
- Maintain visibility into revenue, collections, operating expenses,

and outstanding customer issues.
1. Client Relationships & Account Growth

- Serve as the primary business contact for clients and build

relationships based on responsiveness, transparency, and trust.
- Support product adoption and help customers work toward agreed

business objectives.
- Conduct regular account reviews, address concerns, and identify

opportunities for renewals and account expansion.
- Translate customer feedback into clear, actionable recommendations

for the product and technical teams.
- Develop opportunities for referrals, testimonials, and customer

success stories.
1. Business Planning & Team Development

- Translate founder priorities into weekly action plans with clear

ownership, timelines, and measurable outcomes.
- Provide concise updates on sales performance, operational progress,

customer risks, and decisions or support required.
- Make day-to-day decisions within agreed authority and escalate

material issues promptly.
- Document effective processes and recommend hiring priorities as

business requirements grow.
- Help recruit, onboard, and lead future team members as the business

reaches the appropriate stage.

CANDIDATE PROFILE

We are looking for a professional with:
- Proven experience in B2B software or SaaS sales, client account

management,



and business operations.
- A demonstrable track record of personally generating leads,

closing deals, retaining customers, and growing revenue.
- Experience working in an early-stage or resource-constrained

business environment.
- The ability to understand customer workflows and explain how

CRM capabilities can address practical business needs.
- Strong communication, negotiation, commercial judgment, and

relationship-management skills.
- The discipline to work independently, manage competing priorities,

and remain accountable for execution and results.
- A willingness to handle day-to-day work personally while building

the processes and foundation for a future team. Experience selling CRM products or technology solutions to small and medium-sized businesses will be an advantage.

SUCCESS MEASURES

Performance will be assessed against mutually agreed objectives,

including:

- New paying clients acquired and revenue generated.
- Qualified pipeline development and sales conversion.
- Timely onboarding and meaningful customer adoption.
- Client retention, renewals, referrals, and account expansion.
- Timely collections and reliable operational execution.

Specific targets will be agreed with the founders based on business priorities, available resources, and the company’s starting position.

WHAT DHANODE OFFERS

- Meaningful ownership of sales, client relationships, and daily

business operations.
- Direct collaboration with the founders and the opportunity to

contribute to business decisions.
- A fixed salary aligned with experience and capability.
- Potential equity participation based on sustained contribution

and long-term commitment, subject to mutually agreed terms.
- The chance to build and lead a team as DHANODE grows.

HOW TO APPLY Share your CV along with a brief example of how you personally acquired clients, grew revenue, retained accounts, or established business operations in an early-stage company.

Please highlight the business context, your specific contribution,

and measurable results achieved.

Pay: From ₹40,000.00 per month

Work Location: In person

📌 BUSINESS HEAD — SALES & OPERATIONS (Wakad)
🏢 Dhanode Technologies
📍 Wakad