Broker support Executive (Jaipur)

Broker support Executive (Jaipur)

22 Oct
|
Proowrx Knowledge Centre
|
Jaipur

22 Oct

Proowrx Knowledge Centre

Jaipur

Company Profile: Proowrx LLP is a knowledge-based, data processing company focused on providing data analysis & business outsourcing services to Australian Mortgage Brokers. We started as service providers to a very large mortgage broking company which is among the top mortgage broking firms in Australia. We are now working for various similar clients in the Australian Mortgage sector.

Our firm is promoted & supported by an Australian mortgage broking firm and our founders are professionals with deep expertise of the finance field who have worked with top-notch finance firms of India. We help clients improve operational and financial performance through hands-on process support to them in preparing well-timed data analysis and application that delivers quick results and achieves low-cost-sustained value. We also plan to foray into providing outsourcing services for other allied sectors like Accounting, Financial Planning, legal advisory and digital marketing services, etc. to clients not only in Australia but other overseas geographical locations also.

Job profile for Sr. Credit Analyst / Credit Analyst

This is a critical role for our company. The Credit Analyst will be responsible for full process of completion of loan application as per lender policies, from initial document collection to loan application preparation and verification through to settlement by the bank.

Key Responsibilities

- Review and analyse client information (fact finds, applications, supporting documents) to assess serviceability and borrowing capacity as per lender policy.​
- Work extensively on broker CRM systems such as Broker Engine, MyCRM, Infynity and Mercury for data entry, workflow updates, task management and pipeline tracking.​
- Interpret and apply lender credit policies,



product guidelines and servicing calculators to recommend suitable loan structures (e.g., fixed/variable, interest‑only, splits, refinance scenarios).​
- Liaise (via email/CRM notes/phone, as applicable) with brokers and internal stakeholders to obtain missing information, clarify discrepancies and provide status updates on files.​
- Conduct preliminary checks on income documents (payslips, bank statements, tax returns, BAS, rental statements) and identify any red flags or inconsistencies.​
- Track applications from submission through conditional approval, formal approval and settlement, ensuring all conditions are met within required timeframes.​
- Maintain accurate and timely updates in all CRM tools and lender portals, adhering to Proowrx processes and client‑specific SLAs.​
- Support brokers with post‑settlement requests such as variations, product switches, discharge requests and rate review support, as required.​
- Ensure compliance with Australian responsible lending, privacy and broker group requirements as trained by Proowrx and its clients.​

Qualifications and experience needed:

1. MBA or any graduates with relevant experience.
2. Good command of both oral and written English language will be required for the profile.
3. 1-3 Years of experience of working with Australian Mortgage broker support will be preferred.
4. Accuracy and strong attention to detail,
5. Critical thinking and problem-solving skills.
6. Excellent time management skills

Our office timings are from 6:00 am to 3:00 p.m. to overlap Australia time.

If you are as passionate about finance and providing outstanding customer experiences as we are, then please don't delay and apply now.

Job Type: Full-time Location – Jaipur

Salary – As per market norms

📌 Broker support Executive (Jaipur)
🏢 Proowrx Knowledge Centre
📍 Jaipur

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