- Make outbound calls to bank customers for payment follow-ups and reminders.
- Inform customers about pending EMIs, credit card bills, and overdue payments.
- Handle customer queries related to payments.
- Maintain customer call records and update payment status in the system.
- Follow professional communication standards and company guidelines.
- Achieve daily calling targets and maintain good customer relationships.
Eligibility Criteria
- Qualification: 12th pass or graduate.
- Freshers are welcome; candidates with up to 1 year of experience can apply.
- Good communication skills in Hindi and basic English.
- Basic computer knowledge.
- Good listening, convincing, and customer-handling skills.
Salary & Advantages
- Salary: ₹15,000–₹18,000 per month.
- Training provided for freshers.
- Incentives as per company policy.
- Office-based position in Andheri, Mumbai.
Pay: ₹15,000.00 - ₹18,000.00 per month
Application Question(s)
- Are you comfortable working with BPO
- Are you ok with calling
Work Location: In person
📌 BPO Associate (Andheri)
🏢 xcela
📍 Andheri
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