Handle customer billing, invoices, payments and daily cash records. Maintain basic accounts, sales entries and payment records. Attend incoming customer calls and respond professionally to WhatsApp enquiries. Handle premium customers’ queries regarding orders, measurements, delivery and appointments. Coordinate with the sales and tailoring teams for order updates. Maintain customer records and provide a premium in-store customer experience. Handle front-desk operations and daily reporting.
Required Skills Excellent communication skills in English and Hindi. Good knowledge of MS Excel, computer operations and billing software. Basic accounting knowledge and experience handling cash and digital payments. Qualified personality with polite telephone etiquette.