The Backend Support & Billing specialist is responsible for providing effective and effective support for backend operations related to billing processes. This role involves ensuring timely and accurate processing of invoices, managing billing inquiries, and supporting finance and operations teams with backend data management. The specialist will troubleshoot and resolve billing issues, maintain records of all transactions, and work closely with internal and external stakeholders to enhance the overall billing experience.

Key Responsibilities

- Process and manage billing transactions accurately and in a timely manner.
- Respond to and resolve customer inquiries related to billing and account issues.
- Maintain detailed records of billing transactions and customer interactions.
- Collaborate with finance and operations teams to support overall billing workflows.
- Analyze billing data to provide reports and insights for operational improvements.
- Monitor and ensure compliance with billing policies and procedures.
- Assist in the development and implementation of billing systems and tools.

📌 Backend Support & Billing (Gurugram)
🏢 Eastman Auto u0026 Power
📍 Gurugram