Education Qualification :

Any Graduate (Engineering / Science)

Skills :

Primary ->

- Technology | Endpoint Management- SCCM | 3 - Experienced

Primary ->

- Technology | Endpoint Management- Intune | 3 - Experienced

Secondary ->

- Domain | IT in Banking | Customer Support | 3 - Experienced

Tertiary ->

- Behavioral | Aptitude | Communication | 3 - Experienced

Certification :

Technology | Azure Infra Management Certification

As an SCCM and Intune Level 3 Administrator, you will play a critical role in the design and management of these Microsoft-based systems. You will lead the effort to ensure the effective deployment of software, updates, monitoring, and mobile device management across our organization.

Key Responsibilities

- SCCM Design and Optimization:

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- Lead the design and optimization of SCCM infrastructure, including site servers, distribution points, and client settings.

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- Implement advanced software deployment strategies, automation, and ensure productive patch management.

2.

Intune

Configuration and MDM Expertise

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- Lead the configuration and management of Microsoft Intune for mobile device management (MDM) and endpoint security.

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- Implement and manage complex security policies, device settings, and compliance rules.

3.

Software

Packaging and Deployment Leadership

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- Lead the packaging and deployment of software applications, updates, and patches using SCCM.

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- Implement advanced software distribution methodologies, package creation, and automation.

4.

Operating System Deployment

Expertise

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- Design, create, and maintain advanced task sequences for OS deployments, including in-place upgrades and dynamic provisioning.

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- Optimize and automate OS deployment processes for efficiency.

5.

Advanced

Troubleshooting and Support

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- Provide Level 3 support for SCCM and Intune-related issues and incidents, working with Level 1 and Level 2 administrators, and act as a subject matter expert.

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- Conduct root cause analysis for complex issues and incidents.
- Documentation and Reporting:

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- Maintain detailed documentation of configurations, best practices, and optimization procedures for SCCM and Intune.

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- Create and present advanced reports on the performance and effectiveness of these systems to management and stakeholders.

Qualifications

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- Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

*Supervises junior employees, ensures delivery quality and standards adherence, and supports onboarding, training, and stakeholder coordination.

*Provides second-level support, reviews junior employees work, and offers day-to-day guidance to improve quality and first-time resolution.

📌 Associate SME - EndPoint Management (Gurugram)
🏢 Microland
📍 Gurugram