The role will be responsible for ensuring timely and quality manpower deployment across the branches assigned, with particular focus on branch-level, replacement hiring, high-volume recruitment, employee referrals, local sourcing and stakeholder management.
Role & responsibilities:
Branch & Field-Level Recruitment
- Execute high-volume recruitment for MFI field and branch positions including:
- Branch Managers
- Assistant/Deputy Branch Managers
- Credit Officers
- Loan Officers
- Field Officers
- Collection/Recovery roles
- Sales and Business Development roles
- Cluster/Area/Regional-level positions
- Drive recruitment for both new manpower requirements and attrition/replacement vacancies.
- Establish location-wise talent pools for critical and difficult-to-fill branches.
- Ensure timely deployment of manpower against approved vacancies.
- Monitor vacancy ageing and take corrective action for positions remaining open beyond agreed SLAs.
- Develop a branch-wise and district-wise candidate pipeline for recurring requirements.
- Identify alternative sourcing channels for locations where conventional recruitment channels are ineffective.
- Work closely with Regional/Zonal/State Heads to understand manpower requirements.
- Analyse approved manpower against actual deployment at branch level.
Attrition & Replacement Hiring
- Analyse cluster-wise and branch-wise attrition trends.
- Identify positions requiring proactive replacement hiring.
- Work with business leaders to understand the key recruitment and retention challenges in high-attrition locations.
- Develop talent pools for positions with historically high turnover.
- Track recruitment against attrition and ensure business continuity
Recruitment Analytics & MIS
- Provide regular recruitment updates and actionable insights to senior management.
- Use MS Excel extensively for recruitment dashboards.
- Identify trends and recommend interventions based on recruitment data.
Employee Referral & Recruitment Initiatives
- Conduct recruitment drives, walk-in interviews and local hiring campaigns wherever required.
- Encourage existing employees and business teams to support local talent sourcing.
- Build a sustainable referral and local sourcing ecosystem across the region.
Compliance & Recruitment Governance
- Ensure recruitment activities are carried out in accordance with company policies and approved manpower plans.
- Ensure appropriate background verification, MFIN checks and other pre-employment verification processes.
- Maintain proper recruitment records and documentation.
- Ensure adherence to recruitment approval processes and defined SLAs.
- Coordinate with HR Operations, Compliance and other stakeholders on recruitment-related matters.
Preferred candidate profile:
Educational Qualification
- MBA/PGDM in Human Resources / Personnel Management from a recognised institution.
- Full time qualification preferred.
Experience
- 3 to 5 years of relevant experience in HR/Talent Acquisition within Microfinance/ MFI.
- Strong hands-on experience in MFI branch and field-force recruitment is preferred.
- Experience managing high-volume recruitment across multiple geographies.
- Experience in managing multiple recruitment channels.
- Strong understanding of MFI business roles, branch structure, field operations and manpower requirements is mandatory.