A Service Sales Manager in the elevator industry is responsible for driving revenue growth through maintenance contracts (AMCs), modernization projects, and repair sales, while ensuring customer satisfaction and long-term client relationships. The role blends technical knowledge of elevators with strong sales, negotiation, and account management skills.
? Key Responsibilities
- Business Development
- Identify and pursue recent service sales opportunities (AMCs, repairs, modernization).
- Build and maintain relationships with builders, consultants, facility managers, and corporate clients.
- Sales Execution
- Prepare and present proposals tailored to client needs.
- Negotiate contracts and close deals within company guidelines.
- Achieve monthly/annual sales targets for service revenue.
- Customer Engagement
- Conduct client meetings, site visits, and technical discussions.
- Ensure high customer satisfaction by coordinating with service and engineering teams.
- Market Intelligence
- Monitor competitor activity, pricing trends, and market developments.
- Provide regular sales forecasts and pipeline reports.
- Collaboration
- Work closely with service operations teams to ensure timely execution of contracts.
- Support strategic initiatives, tenders, and key account management.
Employee Type:
DirectDepartment:
ServiceRole:
Service-Service Sales Staff-Service Sales Staff
📌 Area Sales Manager - Service (Mumbai)
🏢 TK Elevator
📍 Mumbai
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