As an Application Support Officer in the Technology Banking Group (TBG) at Karur Vysya Bank, you will be responsible for providing technical support and issue resolution for banking applications. Your primary duties will include monitoring system performance, troubleshooting application errors, and ensuring the timely resolution of user-reported issues. You will collaborate with the development team to identify and implement system enhancements, as well as provide training and support to users.

You will also be involved in the documentation of processes and procedures, ensuring compliance with regulatory requirements.

- Monitoring application performance and identifying potential issues.
- Assisting users with technical queries and providing solutions promptly.




- Coordinating with developers to address application bugs and enhancements.
- Preparing documentation related to support processes and user guidance.
- Conducting training sessions for staff on application usage and features.

Skills Required:

- A robust understanding of banking applications and technologies.
- Excellent problem-solving and analytical skills.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Experience in technical support or customer service.
- Familiarity with troubleshooting methodologies and tools.

📌 Appl.Support Officer(TBG) (Chennai)
🏢 Karur Vysya Bank
📍 Chennai