- Fluent in Mandarin (Read, Write & Speak) and English
- Manage the end-to-end lifecycle of corporate cards, including card issuance, replacement, cancellation, and maintenance.
- Process cardholder requests and coordinate with banking partners for card-related activities.
- Update and maintain cardholder information in internal systems.
- Handle card limit changes, account updates, and card suspension/reactivation requests.
- Ensure timely resolution of card-related inquiries and issues.
- Should be versatile for 24*7.
- Prior T&E; experience will be preferable.
Required Profile/ Experience
- Fluent in Mandarin (Read, Write & Speak) and English
- Handle complex queries & resolve escalated issues
- Execute regular quality checks & identify opportunities for process improvements
Education Requirement
- HSK certification 4 or above
- Accounting Graduate
Shift 24*7
Key Responsibilities
- Fluent in Mandarin (Read, Write & Speak) and English
- Handle complex queries & resolve escalated issues
- Execute regular quality checks & identify opportunities for process improvements
Skill RequirementsOther Requirements
📌 Analyst (Non-Voice) (India)
🏢 HCL Technologies
📍 India
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